Corporate Quality Manager
Charlotte, NC 
Posted 24 days ago
Job Description
Why Choose Us?

Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.

  • $85,000 - $95,000 base salary + annual bonus
  • Medical, dental and vision options
  • Wellness rewards to fund your HRA or HSA
  • Paid holidays, time off, parental and other leaves
  • Financial protection benefits such as life, AD&D and disability insurance, and 401(k) Plan with employer matching contributions
  • Education Support (for example, tuition reimbursement, Chairman's Scholarship, 529 College Savings Plan)
  • Broad Based Employee Award Program-value sharing plan for all employees with one year of service
  • Employee Assistance Program and much more!

*The range provided is based on cost of living/geography and what we believe is reasonable in the market at the time of posting. This role may be eligible for annual bonus and annual merit increase, as well as long term compensation. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

How You'll Perform the Role

The primary focus of the Corporate Quality Manager is to support the activities required to meet quality, food safety and other programs or regulatory compliance for Novolex. This role is responsible for supporting the WNA business unit. This position will interact with internal and external customers.

  • Reports to the Director of Corporate Quality with dotted line to business unit operations leaders.
  • Interacts with Corporate teams, Customers, Sales, Customer Service, Product Development, and all aspects of Operations.
  • Leads plant quality teams by facilitating alignment across the business unit through a cadence of standard work [examples are routine calls, visits].
  • Drives RCCA methodologies and training with the plants. Supports customers and operations in leading RCCA for customer issues; develops and implements sustainable corrective action plans with the plants.
  • Analyzes and trends data to identify opportunities for improvement.
  • Develops and/or improves the business unit's quality strategy and objectives with the business unit leaders.
  • Leads and supports improvement efforts in all areas of the business to meet performance targets.
  • Prepares and distributes internal and external reports - weekly, monthly, on demand.
  • Manages customer communications for the business unit as appropriate.
  • Leads or supports in customer meetings (visits, audits, quality reviews).
  • Supports company compliances and certifications through conducting gap assessments, internal audits, training, and program management and support [forestry, food safety GFSI, Kosher, CFIA, FDA].
  • Participates/supports/manages 3rd party audits, including direct involvement with auditors, provide support to all plants as it relates to third-party annual audits.
  • Serves as interim quality manager and supports candidate search process, as required.
  • Leads and supports onboarding of new quality and food safety resources.
  • Identifies and drives training opportunities across the organization and BU: HACCP, food safety, internal auditing, quality topics, as examples.
  • This remote position will travel within the US and Canada up to 75%.

What We Need From You

  • Bachelor's degree in an engineering or technical field.
  • 5+ years' experience in a quality engineering or quality management role, in a multi-stage manufacturing environment, preferably in the plastics industry.
  • Strong organizational, interpersonal and leadership skills.
  • Ability to work as part of a team as well as lead a team by influence.
  • Ability to manage multiple priorities and projects under tight timelines; works with a sense of urgency.
  • Detail oriented, analytical thinker and consistently demonstrates accuracy, thoroughness, and dependability.
  • Analysis, critical thinking, good judgment, and strong problem-solving skills.
  • Ability to operate under deadlines while still meeting standards.
  • Displays excellent written and verbal communication skills.
  • Excellent interpersonal skills necessary to interact effectively with individuals at all levels of the company and enjoys a fast-paced environment.
  • Establishes and maintains effective channels of communications with internal and external contacts.
  • Practical experience with risk management, product testing, capability studies and control plans.
  • Strong leadership experience with compliance program requirements such as food safety, SQF, BRCGS, HACCP, forestry, and sustainability programs, including experience with internal and external auditing.
  • Proficient in use of MS Office (Outlook, Word, Excel, and PowerPoint) programs.
  • Nice to have: Six Sigma Principles, Kaizen, Lean Manufacturing.

What You'll Get From Us


With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.


Novolex™ an Equal Opportunity Employer.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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